"..some callers do not have a very good grasp of what constitutes an emergency."
This is very, very true. When I was a dispatcher, we took calls from a lady who wanted us to "send the nice firemen over to turn on her air conditioner."
We also had several parents call wanting officers to force their kids to get out of bed and go to school.
A dispatcher got fired out in California for dealing with such a situation improperly:
Caller: "Yes, 911? My daughter is completely misbehaving. She won't get dressed, we're running late, she refuses to eat her breakfast. Can you send an officer over to tell her to get ready?"
Dispatcher: "Umm, no."
Caller: "Well, she's throwing a big fit, and won't eat her breakfast."
Dispatcher: "Well, ma'am, would you like us to come over and shoot her?"
"The whole concern of doctrine and its teaching must be directed to the love that never ends. Whether something is proposed for belief, for hope or for action, the love of our Lord must always be made accessible, so that anyone can see that all the works of perfect Christian virtue spring from love and have no other objective than to arrive at love." -- The Roman Catechism (aka Catechism of the Council of Trent)
"..some callers do not have a very good grasp of what constitutes an emergency."
ReplyDeleteThis is very, very true. When I was a dispatcher, we took calls from a lady who wanted us to "send the nice firemen over to turn on her air conditioner."
We also had several parents call wanting officers to force their kids to get out of bed and go to school.
A dispatcher got fired out in California for dealing with such a situation improperly:
Caller: "Yes, 911? My daughter is completely misbehaving. She won't get dressed, we're running late, she refuses to eat her breakfast. Can you send an officer over to tell her to get ready?"
Dispatcher: "Umm, no."
Caller: "Well, she's throwing a big fit, and won't eat her breakfast."
Dispatcher: "Well, ma'am, would you like us to come over and shoot her?"